Medication Refills |
Most prescriptions are now sent electronically. When you request a refill please be sure to let us know which pharmacy you use. Our computer prescription program searches pharmacies by address and phone number, so please include this information.
Email to office@capamemphis.com is a good way to request refills. Please remember to include the name of the medication, the dose of medicine and the pharmacy phone number where you want us to submit the refill. Except in very unusual cases, please don’t rely on the answering service for medication refill requests. Because we are not always in the office with access to your chart, please allow at least 72 business hours notice for call-in refill requests for non-controlled medications. Current laws require e-prescriptions for ADHD stimulant medications (for example, Ritalin, Concerta, Focalin, Adderall, Vyvanse, etc.) that used to require a written "hard copy" prescription. Please still allow at least 3 business days notice, for these to be processed. Note: If someone else other than a parent/guardian plans to pick up a prescription or other correspondence that includes your child's health information, we will need a signed release in your child's chart or a specific phone call to the office giving that person permission to pick up any documents. |