While the COVID-19 pandemic is not over, local rates of infection and immunization allow us to begin seeing patients in the office once again. We plan to gradually shift back to in-person visits but will still implement several precautions to minimize any potential viral transmission. We will continue to monitor local and national infection trends and may modify these protocols when needed. Please review the following rules:
DO NOT come to the office if you, your child, other family member or close contact have ANY respiratory symptoms (runny nose, sore throat, cough, etc.) or fever. These visits can be cancelled and rescheduled without 24-hour notice, free of any fees. If you come to the office and you or your child has any of these symptoms, you will not be seen (and may be charged for session). Even if you think the symptoms are related to allergies or other non-infectious conditions, you should not come to the office.
In order to reduce waiting room crowds, only one or two doctors will being seeing patients in-person each day. If you would prefer an in-person visit, check with the front desk to see if you can schedule it for when your doctor is in the office. On the other hand, if your doctor is scheduled to be in the office and you would prefer a telehealth visit, we will try to accommodate this. (Rules about telehealth are evolving so changes in this area may happen, either to restrict or expend the telehealth option.)
Please make arrangements so that only the patient and a parent come to the appointment. If needed, both parents may attend but siblings in the waiting area are restricted at this point.
If you prefer to wait in your car for your appointment, please call the office number to notify staff of your arrival. We are not doing this routinely due to Memphis heat and we do not advise having siblings stay in the car while the patient is in their appointment.
Because many of our patients are not eligible for vaccination (due to age) and vaccine status of family members is not known to us, we will continue to require masks while inside the building. In some cases, when the vaccination status of everyone in an office is known, masks may be removed, but should be worn by everyone in all public areas of the building.
