Due to the corona virus pandemic all appointments will be through telehealth platforms until further notice.  On the day of your appointment you will receive an invitation to a telehealth session/teleconference.  Usually this message will come by text.  When your appointment time approaches, please use the link in the message to connect your visit.  Note that telehealth video and audio requires more bandwidth than a regular phone call or FaceTime.  Please make sure you have a very strong WiFi signal or use a hardwired device such as a lap top or desktop computer.  These telehealth platforms are very sensitive to privacy so they may disrupt if other apps are open or if you get incoming calls or texts.

Appointment Policy

Patients are seen by appointment only during regular office hours unless an emergency situation dictates otherwise.  Follow-up appointments are usually made as you are leaving an appointment or may be made by phone call to (901) 752-1980.  An appointment time is reserved for you/your child; it is important to be on time for these appointments so wait times can be held to a minimum.  
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Cancellation Policy

Due to demands of family life, sometimes it may be necessary to cancel your appointment.  We ask that you call to cancel appointments at least twenty-four (24) hours prior to the scheduled appointment. Even after office hours you can call the answering service to leave a message.   This will allow us to keep the office running smoothly and schedule someone who may be on a waiting list for a cancelled appointment.  Except under unusual or emergency circumstances, you will be charged $100 for a missed appointment, or one that is cancelled within 24 hours.  Please be aware that the person who made the appointment (not necessarily the Responsible Party) will be solely responsible for missed appointment charges. It’s important for you to know that your insurance company won’t pay for these charges and they will be your responsibility.

​If you receive a charge for a 'no show' appointment that you think is in error, please mail us a written explanation of your circumstances.  
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'NO SHOW'
​EXPLANATION

Appointment Reminders

​We use an automated appointment reminder system.  Please let us know how you would like to be contacted for these reminders, by phone, text or email.